GitScrum/MCP Partner Directory/Adobe Customer Journey Analytics (CJA) MCP

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Adobe CJA + Claude: Cross-Channel Journey Insights on Demand

Stop hopping between dashboards. When Claude uses the Adobe Customer Journey Analytics MCP, you can ask for complex cross-channel reports—combining web, app, and offline data—and get the precise insights needed to identify customer friction points directly into your GitScrum project ticket.

Claude

ChatGPT

Cursor

Gemini

Windsurf

VS Code

JetBrains

Vercel

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workflow

task.delegate()

Create a task. Delegate to Claude. Get the result on your board.

Create a task in GitScrum

Write a detailed request for Claude, such as, 'I need to audit all available dimensions and metrics for the mobile app data view. List them so I can update my project requirements.'

Claude runs the Adobe CJA MCP

Claude autonomously invokes the relevant tools within the MCP—like `get_data_view_dimensions` or `list_filters`—to gather all necessary metadata from your connected Adobe environment.

Outcome lands in your GitScrum board

You receive a structured, actionable summary of the data view details and metrics. This output is ready to be reviewed, approved, or converted into detailed user stories on your sprint board.

templates

task.create()

Adobe CJA MCP + Claude: 3 Task Templates for Cross-Channel Reporting

Copy. Paste into a Claude-aware GitScrum task. Done.

Backlogtemplate1

Audit CJA Data Views for New Features with Claude

A Product Owner needs to know if the raw data supports a new cross-platform feature, but has no idea what dimensions are available.

Claude prompt

Using the Adobe Customer Journey Analytics MCP, list all available dimensions and metrics for the primary web session data view. I need this detailed audit so that Claude can accurately scope out user stories for our upcoming sprint tickets.

Sprint boardtemplate2

Generate Cross-Channel Report Summary Using CJA MCP

The marketing team needs a single summary report showing how customers interacted with the app and website over the last quarter, but the reports are siloed.

Claude prompt

Claude, please use the Adobe Customer Journey Analytics MCP to retrieve an omnichannel report covering both web and mobile usage for Q2. Condense this into three key findings that I can immediately add as acceptance criteria to a new epic in GitScrum.

Sprint wikitemplate3

Verify AEP Connections Status via CJA MCP

A data engineer needs to confirm if the connection between our core systems and Adobe Experience Platform is stable before starting development work.

Claude prompt

Please use the Adobe Customer Journey Analytics MCP to list all current connections. Specifically, verify that the connection status for the main AEP dataset is 'Active' and note any deprecation warnings found.

01 · workflow

Adobe CJA MCP + Claude: Automating Data Audits and Scope Definition in GitScrum

Manually scoping a new feature requires jumping between multiple analytics dashboards, copying dimension names into spreadsheets, and cross-referencing data view metadata. This process eats up days of time before you even write the first user story.

Now, Claude reads your Adobe CJA environment via this MCP. You simply ask for an audit—like listing dimensions or checking connection status—and the complete, organized result lands directly in GitScrum. It eliminates dashboard hopping and cuts scope definition time by half.

Open this workflow in GitScrum →

02 · outcome

Adobe CJA MCP + Claude: Orchestrating Cross-Channel Reporting into Project Tickets

Getting a true view of the customer journey means pulling data from web, mobile app logs, and offline touchpoints. Doing this manually requires multiple exports, painful CSV merging, and hours spent just trying to align timestamps.

Claude uses the CJA MCP to handle the orchestration. You delegate the complex reporting task—like 'Show me all friction points between site visit and app download'—and Claude delivers a summarized, actionable narrative ready for your sprint planning meeting.

prompts

claude.ask()

Claude prompts that fire once Adobe CJA MCP is live

Using Claude and the Adobe Customer Journey Analytics MCP, how can I list all existing journey filters so that we don't duplicate effort when creating a new segment for our next campaign?

I need to understand the scope of data available. Can Claude use the CJA MCP to tell me exactly which dimensions are available for customer profiles across all devices?

Claude, check the Adobe Customer Journey Analytics MCP for any listed connections that look suspicious or outdated. Flag them so I can schedule cleanup tasks in GitScrum.

Help me scope a new feature. Can Claude use this MCP to find out what metrics we are tracking right now versus what we should be tracking?

specs

tools.list()

What Claude can call on Adobe CJA MCP: 6 tools for data orchestration

Each tool is one operation Claude runs on your behalf.

tool_name	operation
list_data_views	Claude or an AI agent calls this function to list all the available data views within your Customer Journey Analytics setup.
get_data_view_dimensions	This tool allows Claude to retrieve a comprehensive list of every possible dimension associated with a specific CJA data view, helping you scope out requirements.
get_data_view_metrics	Claude uses this function when you need to know which quantitative metrics are available for a given data view, crucial for sprint planning.
get_report	By invoking this tool, Claude can retrieve and synthesize complex omnichannel reports that combine data across multiple channels into one summary.
list_filters	This allows the AI agent to list out all existing journey filters (formerly segments), ensuring you don't miss any targeted customer groups in your analysis.
list_connections	Claude executes this tool to provide a full audit of connections between your CJA environment and other Adobe Experience Platform datasets.

grade

A+

tools

auth

Required

catalog

Vinkius

faq

faq.read()

Adobe CJA MCP + Claude, answered for GitScrum users

Does the Adobe CJA MCP work with both Claude Desktop and Pro versions for my GitScrum project?

Yes, it works across all major MCP-compatible clients. As long as your AI agent supports the standard protocol, Claude can handle the connection to your Adobe environment. You'll find this capability available whether you use Claude Desktop or the web interface.

How secure is running CJA reports through the Adobe CJA MCP with my client data?

Security is handled at the protocol level, ensuring that all connections adhere to standard enterprise security practices. When you use Claude for these tasks in GitScrum, your access and permissions are maintained, keeping your customer journey data private.

Is there a learning curve when integrating CJA into my daily workflow using the MCP?

No. The power of the MCP is that you don't need to learn complex API calls. You just write natural language prompts for Claude, telling it what data you need from your Adobe Customer Journey Analytics environment.

Can I use other AI agents like Cursor or ChatGPT with the CJA MCP through GitScrum?

Absolutely. The Adobe CJA MCP is an open standard. Any client, including Cursor and ChatGPT, can connect to it and allow Claude to utilize its full potential for cross-channel reporting tasks.

If I run multiple reports through the CJA MCP, how are those results stored in GitScrum?

Claude structures the output based on your prompt. All generated data views and metrics are presented in a clear, formatted way that lands directly into your ticket or sprint wiki within GitScrum for immediate review.