The migration was supposed to take six months.
It's been three years. You've migrated 80% of users—the easy 80%.
The remaining 20% use edge cases, custom workflows, integrations that nobody documented. Every time you try to set a sunset date, someone finds another dependency.
The legacy system keeps running because 'a few clients' need it—but those few clients are often your biggest. Meanwhile, you're paying for two infrastructures, maintaining two codebases, training on two systems.
The person who understands legacy best is about to retire. No one wants to own it.
The migration backlog keeps getting deprioritized for 'revenue-generating' work—ignoring that legacy maintenance is consuming 40% of capacity.
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