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Software Agency PM 2026 | Client Portals Time Billing

10+ client projects, billable hours, client visibility without internal access. Generic PM tools don't get agency life. GitScrum: client portals built-in, time tracking for invoicing, multi-project dashboards, resource allocation. Agency-native from day one. Free trial.

Software Agency PM 2026 | Client Portals Time Billing

Agency life is different from product company life: Multiple clients, multiple contexts: You're not managing one product—you're managing 5, 10, 20 client projects simultaneously.

Each with different deadlines, different stakeholders, different communication preferences. Time is money—literally: Hours worked translate directly to invoices.

Accurate time tracking isn't optional. But developers hate time tracking tools that interrupt their flow.

Clients want visibility: They want to see progress. They want to know where their money goes.

But they shouldn't see internal discussions, estimates, or other client work. Utilization matters: You need to know: Is the team overloaded?

Underutilized? Who's available for new work?

Resource planning across multiple projects is constant. Generic PM tools treat all these as edge cases.

GitScrum treats them as core requirements. Client portals built-in.

Time tracking that doesn't interrupt flow. Multi-project dashboards.

Resource allocation visibility. This is agency-native project management.

The GitScrum Advantage

One unified platform to eliminate context switching and recover productive hours.

01

problem.identify()

The Problem

Managing 10+ client projects in same tool is chaotic

Generic PM tools don't understand billable time tracking

No client visibility without exposing internal work

Resource allocation across projects requires spreadsheets

Context switching between client projects is exhausting

Invoice generation requires exporting to separate systems

Team utilization invisible without manual reporting

02

solution.implement()

The Solution

Multi-workspace organization for client separation

Billable time tracking integrated with task completion

Client portals: visibility without internal access

Resource dashboard showing allocation across projects

Quick project switching with keyboard shortcuts

Time reports ready for invoice generation

Team utilization visible at a glance

03

How It Works

1

Organize by Client

Create workspaces per client or project type. Each workspace isolated: separate boards, separate members, separate settings. Switch between clients with Cmd+K. No more scrolling through mixed project lists.

2

Track Billable Time

Start timer when working on a task. Stop when done. Time automatically associated with task, project, client. At month end, generate time report per client. No spreadsheet compilation. No guessing hours.

3

Enable Client Visibility

Create client portal link. Client sees: project progress, completed work, current sprint status. Client doesn't see: internal comments, time estimates, team discussions, other clients. Professional transparency without oversharing.

4

Monitor Utilization

Agency dashboard shows: team member allocation per project, available capacity, project deadlines overlap. Spot overallocation before burnout. Find capacity for new work before promising unrealistic timelines.

04

Why GitScrum

GitScrum addresses Project Management Tool for Software Agencies through Kanban boards with WIP limits, sprint planning, and workflow visualization

Problem resolution based on Kanban Method (David Anderson) for flow optimization and Scrum Guide (Schwaber and Sutherland) for iterative improvement

Capabilities

  • Kanban boards with WIP limits to prevent overload
  • Sprint planning with burndown charts for predictable delivery
  • Workload views for capacity management
  • Wiki for process documentation
  • Discussions for async collaboration
  • Reports for bottleneck identification

Industry Practices

Kanban MethodScrum FrameworkFlow OptimizationContinuous Improvement

Frequently Asked Questions

Still have questions? Contact us at customer.service@gitscrum.com

How many clients can we manage in GitScrum?

No limit on workspaces or projects. Agencies with 50+ active client projects use GitScrum successfully. The workspace organization keeps things manageable regardless of scale.

Do clients need GitScrum accounts to view portals?

No. Client portals are shareable links with optional password protection. Clients see a read-only view of project progress without creating accounts or learning new software.

Can we integrate with our invoicing software?

Time reports export in formats compatible with common invoicing tools. API access available for custom integrations. Most agencies export time data monthly for invoice generation.

What about clients who want more access than a portal provides?

Invite clients as restricted members with view-only access to specific projects. They get real GitScrum access without ability to edit. Portal is simpler; restricted membership is more flexible.

Ready to solve this?

Start free, no credit card required. Cancel anytime.

Works with your favorite tools

Connect GitScrum with the tools your team already uses. Native integrations with Git providers and communication platforms.

GitHubGitHub
GitLabGitLab
BitbucketBitbucket
SlackSlack
Microsoft TeamsTeams
DiscordDiscord
ZapierZapier
PabblyPabbly

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