The enterprise project involves: an internal product team, an external design agency, a development contractor, infrastructure vendor, and offshore QA team.
The design agency uses Figma and communicates via email. The development contractor uses their own Jira and communicates via Slack.
The infrastructure vendor has their own ticketing system and weekly status calls. The offshore QA team uses spreadsheets and WhatsApp.
The internal team tries to coordinate across all of these. Information gets lost in translation.
The design agency hands off specs that the development contractor interprets differently. The contractor finishes work but the infrastructure isn't ready.
The QA team finds bugs but the context doesn't reach the contractor clearly. Everyone has their own version of 'the plan.' Status meetings consume hours just synchronizing basic information across parties.
When something goes wrong, blame flows freely because nobody can see who was supposed to do what when. A project that should take 3 months takes 6 because so much time goes to coordination overhead.
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